Shipping policy

Shipping policy

Last updated: October 3, 2026

This policy applies to orders placed at wellfordays.com. For help, contact info@wellfordays.com with your order number.

Order processing

Orders are normally processed within 3–5 business days. Processing time is separate from delivery time. Weekends and holidays are not business days. Promotions, holidays and high order volumes may cause additional delays.

Shipping rates and delivery estimates

Available destinations, delivery options and shipping charges are displayed at checkout. Standard shipping is estimated at 4–22 business days after dispatch. Express Priority Shipping, where offered, is estimated at 5–25 business days after dispatch, as in our current shipping schedule. Please compare the options shown at checkout before purchasing.

These estimates are not guaranteed. Customs inspections, carrier delays, weather and local postal services may affect delivery. We ship internationally to destinations supported at checkout, subject to product import restrictions.

Tracking

We send a shipment confirmation email when your order ships, with tracking information where available. Please allow 24–72 hours for tracking updates to appear.

Customs, duties and taxes

Import duties, customs fees and taxes not collected at checkout may be payable by the recipient. Charges and import rules depend on the destination. Please check local requirements for pet supplements before ordering. Contact us if a shipment is held or returned so we can review the available options.

Address changes

Please enter a complete, accurate address. If you notice a mistake, email us immediately. We cannot guarantee changes once processing or shipping has begun. We will review any additional delivery costs caused by an incorrect address with you before arranging a reshipment.

Delayed, missing or damaged deliveries

If your order is late or missing, contact us so we can investigate with the carrier. If tracking says delivered, check with your household, neighbours, building reception and local carrier. Keep the packaging and send clear photos if a product arrives damaged. Damage to the shipping box alone does not make an undamaged product defective.

For damaged seals, leaking containers, incorrect products or suspected product damage, do not use the product; contact us for assistance.

Returns and your rights

See our Return and refund policy for return procedures. Nothing in this policy limits mandatory consumer rights or remedies for goods that are not delivered, defective or not as described.